About
Kori Hale brings more than 13 years of experience in medical billing, EHR support, and client consultation to her role as Director of Support at PIMSY EHR. Based in western North Carolina, she has spent her career helping behavioral health practices navigate the operational complexities of healthcare technology.
Kori specializes in claim research, HIPAA compliance, training program development, and managing smooth client transitions during EHR implementations. Her hands-on experience with the day-to-day challenges that practice administrators, billing teams, and clinical staff face gives her a practical perspective on what makes EHR support and adoption succeed or fail.
At EHR Source, Kori writes about EHR training and adoption, medical billing workflows, claims management, HIPAA compliance, and the operational realities of running a modern behavioral health practice. Her articles focus on actionable guidance that billing managers, practice administrators, and operations leads can implement immediately.
Credentials
- 13+ years in medical billing & EHR consultation
- HIPAA compliance specialist
Expertise
Articles by Kori Hale
Intro to Revenue Cycle Management: Step-by-Step Guide for Healthcare Teams (2026)
A practical beginner-to-operator guide to RCM: patient access, eligibility, prior auth, coding, claim submission, payment posting, denials, and KPI management.
RCM Front-End Playbook: Registration, Eligibility, and Prior Authorization (2026)
A practical front-end RCM operations guide with step-by-step workflows, role ownership, and daily controls for patient access, insurance verification, and authorization readiness.
RCM Back-End Playbook: Claims, Denials, AR Follow-Up, and Patient Collections (2026)
A detailed back-end RCM guide covering claim submission controls, payment posting and reconciliation, denial work queues, AR strategy, and patient balance collections.
Why Ease Is a High-Fit Platform for MAT Programs (2026)
A deep MAT buyer guide for 2026 covering Part 8/Part 2 requirements, telemedicine updates, and Ease workflow fit.
Why Ease Is a High-Upside Choice for Outpatient Behavioral Health Programs (2026)
A deep outpatient buyer guide for 2026 covering demand signals, payer changes, and a practical scorecard for evaluating Ease.
How to Switch EHR Systems Without Losing Your Mind (or Your Data)
Switch EHR systems without data loss: data extraction, parallel running, staff training, and proven strategies to minimize downtime.
CMS Prior Authorization API Readiness: 2026-2027 Implementation Playbook
Prepare for CMS prior authorization API deadlines: workflow changes, data capture requirements, and vendor accountability steps.
HIPAA Security Rule Readiness Checklist for EHR and Practice Operations
A practical security hardening checklist for EHR operations, downtime resilience, incident response, and vendor risk management.
MIPS and Promoting Interoperability Workflow Blueprint for EHR Teams
Boost MIPS and Promoting Interoperability scores with EHR workflow redesign, governance structures, and reporting controls.
RCM Denial Prevention Playbook: Behavioral Health and Primary Care
Reduce claim denials in behavioral health and primary care with EHR-driven workflow fixes, root cause analysis, and prevention controls.
California Clinic Compliance Checklist (2026): Telehealth, CURES, E-Prescribing, and Ops Controls
California clinic compliance checklist: telehealth standards, CURES Act monitoring, e-prescribing rules, and operational controls.
Texas Clinic Compliance Checklist (2026): PMP, Controlled Substances, and Prescribing Workflow
Texas clinic compliance checklist: PMP requirements, controlled-substance prescribing rules, and risk-reduction workflow controls.
Florida Clinic Compliance Checklist (2026): Telehealth, PDMP, and E-Prescribing Controls
Florida clinic compliance checklist: telehealth registration, PDMP requirements, controlled-substance prescribing, and governance.
State Clinic Compliance Checklists (2026): California, Texas, Florida, New York, and Illinois
State-by-state clinic compliance checklists for CA, TX, FL, NY, and IL: prescribing, telehealth, privacy, and audit readiness.
New York Clinic Compliance Checklist (2026): Privacy, E-Prescribing, and Ops Controls
New York clinic compliance checklist: privacy controls, I-STOP prescribing rules, and operational safeguards for multi-site groups.
Illinois Clinic Compliance Checklist (2026): Privacy, Prescribing, and Risk Controls
Illinois clinic compliance checklist: prescribing governance, BIPA data privacy, incident response, and audit readiness controls.
Why EHR Implementations Fail: 7 Root Causes and How to Avoid Them (2026)
7 root causes of EHR implementation failure, with real-world health system case studies and proven strategies to avoid each one.
EHR Training Best Practices: A Complete Staff Onboarding Guide (2026)
EHR training that reduces burnout and accelerates adoption: role-specific strategies, measurable KPIs, and super-user program design.
EHR Billing and Practice Management: How Integrated Systems Improve Revenue (2026)
Integrated EHR billing cuts denials and speeds collections. See vendor comparisons, RCM benchmarks, and implementation strategies.
EHR Data Migration: The Complete Checklist for a Clean Transition (2026)
EHR data migration checklist: timelines, cost benchmarks, risk matrices, and data cleanup steps for a clean system transition.
EHR Training That Works: A Practical Staff Readiness Playbook (2026)
EHR training playbook: role-based competency matrices, timeline templates, cost benchmarks, and super-user program design.
EHR and Medical Billing Integration: How to Stop Leaving Money on the Table (2026)
Stop leaving revenue on the table: how EHR-integrated billing reduces denials, speeds reimbursement, and recovers lost revenue.
EHR-Driven Quality Reporting: MIPS, HEDIS, and CMS Stars Made Simple (2026)
How to configure your EHR for quality reporting across MIPS, HEDIS, and CMS Star Ratings — with vendor comparisons, measure tracking, and ROI benchmarks.
Your EHR Is Live—Now What? The 12-Month Post-Go-Live Optimization Roadmap (2026)
12-month EHR post-go-live optimization roadmap: productivity recovery, workflow fixes, governance, KPIs, and ROI measurement.
The Human Side of EHR Change: A Practice Leader's Guide to Staff Buy-In (2026)
EHR change management playbook: overcome staff resistance, build physician champions, and measure adoption success.
Revenue Cycle Management Fundamentals: The Complete Guide for Healthcare Organizations (2026)
Revenue cycle management explained end-to-end: patient access, charge capture, claims, payment posting, denials, and A/R — with benchmarks and workflow maps.
Charge Capture and Coding Accuracy: How to Stop Revenue Leakage (2026)
Reduce charge leakage and coding errors: superbill optimization, E/M leveling, modifier accuracy, and charge reconciliation workflows.
Behavioral Health Revenue Cycle: Authorization, Billing, and Collections Guide (2026)
BH-specific RCM challenges: level-of-care authorization, group therapy billing, IOP/PHP coding, 42 CFR Part 2 compliance, and payer-specific rules.
A/R Management and Collections Optimization: Reduce Days in A/R Below 35 (2026)
Optimize accounts receivable: aging analysis, follow-up prioritization, appeal workflows, write-off governance, and collections benchmarks.
Revenue Cycle Management for Residential Treatment Centers (2026)
Complete guide to residential treatment billing: per-diem vs. per-service models, ASAM level billing differences, UB-04 requirements, authorization workflows, census management, MAT billing, and denial prevention for levels 3.1 through 3.7.
Revenue Cycle Management for Growing Group Practices: Scaling from 5 to 50 Clinicians (2026)
RCM scaling guide for growing behavioral health group practices: revenue benchmarks at each stage, billing staff ratios, credentialing bottlenecks, multi-payer complexity, authorization management, and PE-backed integration challenges.
CMS 2026 Physician Fee Schedule: Behavioral Health Billing Changes Explained
The CY 2026 Physician Fee Schedule introduces new Collaborative Care G-codes, expands DMHT device reimbursement, and updates conversion factors. Here is what behavioral health practices need to change.
2026 OPPS Rule: PHP and IOP Rate Changes Explained for Behavioral Health
The CY 2026 OPPS final rule updates PHP and IOP per-diem rates, fixes the CMHC cost inversion, and introduces condition code 92 changes. Here is the billing impact for behavioral health facilities.
SAMHSA Grant Cuts 2026: RCM Strategies for Behavioral Health Programs Losing Federal Funding
SAMHSA terminated or reduced over $2 billion in behavioral health grants in 2025-2026. Here is how affected programs can offset lost revenue through billing optimization, payer diversification, and RCM improvements.
State Medicaid Behavioral Health Rate Changes: 2026 Tracker and Analysis
After 23 states raised behavioral health Medicaid rates in FY 2025, only 14 followed through in FY 2026. Here is a state-by-state tracker of rate changes, FMAP adjustments, and what it means for your revenue.
Medicaid Managed Care BH Network Adequacy: CMS Access Rule Changes for 2026
The CMS Medicaid access rule (CMS-2439-F) introduces appointment wait time standards and secret shopper audits for behavioral health networks. Here is what providers and MCOs need to change.
Behavioral Health Value-Based Payment Models: A Practical Guide for 2026
Value-based payment is expanding into behavioral health through CCBHC PPS, BH ACO integration, and payer VBP arrangements. Here is how BH organizations can evaluate, prepare for, and succeed in VBP contracts.