About
Kori Hale brings more than 13 years of experience in medical billing, EHR support, and client consultation to her role as Director of Support at PIMSY EHR. Based in western North Carolina, she has spent her career helping behavioral health practices navigate the operational complexities of healthcare technology.
Kori specializes in claim research, HIPAA compliance, training program development, and managing smooth client transitions during EHR implementations. Her hands-on experience with the day-to-day challenges that practice administrators, billing teams, and clinical staff face gives her a practical perspective on what makes EHR support and adoption succeed or fail.
At EHR Source, Kori writes about EHR training and adoption, medical billing workflows, claims management, HIPAA compliance, and the operational realities of running a modern behavioral health practice. Her articles focus on actionable guidance that billing managers, practice administrators, and operations leads can implement immediately.
Credentials
- 13+ years in medical billing & EHR consultation
- HIPAA compliance specialist
Expertise
Articles by Kori Hale
How to Switch EHR Systems Without Losing Your Mind (or Your Data)
Switch EHR systems without data loss: data extraction, parallel running, staff training, and proven strategies to minimize downtime.
CMS Prior Authorization API Readiness: 2026-2027 Implementation Playbook
Prepare for CMS prior authorization API deadlines: workflow changes, data capture requirements, and vendor accountability steps.
HIPAA Security Rule Readiness Checklist for EHR and Practice Operations
A practical security hardening checklist for EHR operations, downtime resilience, incident response, and vendor risk management.
MIPS and Promoting Interoperability Workflow Blueprint for EHR Teams
Boost MIPS and Promoting Interoperability scores with EHR workflow redesign, governance structures, and reporting controls.
RCM Denial Prevention Playbook: Behavioral Health and Primary Care
Reduce claim denials in behavioral health and primary care with EHR-driven workflow fixes, root cause analysis, and prevention controls.
California Clinic Compliance Checklist (2026): Telehealth, CURES, E-Prescribing, and Ops Controls
California clinic compliance checklist: telehealth standards, CURES Act monitoring, e-prescribing rules, and operational controls.
Texas Clinic Compliance Checklist (2026): PMP, Controlled Substances, and Prescribing Workflow
Texas clinic compliance checklist: PMP requirements, controlled-substance prescribing rules, and risk-reduction workflow controls.
Florida Clinic Compliance Checklist (2026): Telehealth, PDMP, and E-Prescribing Controls
Florida clinic compliance checklist: telehealth registration, PDMP requirements, controlled-substance prescribing, and governance.
State Clinic Compliance Checklists (2026): California, Texas, Florida, New York, and Illinois
State-by-state clinic compliance checklists for CA, TX, FL, NY, and IL: prescribing, telehealth, privacy, and audit readiness.
New York Clinic Compliance Checklist (2026): Privacy, E-Prescribing, and Ops Controls
New York clinic compliance checklist: privacy controls, I-STOP prescribing rules, and operational safeguards for multi-site groups.
Illinois Clinic Compliance Checklist (2026): Privacy, Prescribing, and Risk Controls
Illinois clinic compliance checklist: prescribing governance, BIPA data privacy, incident response, and audit readiness controls.
Why EHR Implementations Fail: 7 Root Causes and How to Avoid Them (2026)
7 root causes of EHR implementation failure, with real-world health system case studies and proven strategies to avoid each one.
EHR Training Best Practices: A Complete Staff Onboarding Guide (2026)
EHR training that reduces burnout and accelerates adoption: role-specific strategies, measurable KPIs, and super-user program design.
EHR Billing and Practice Management: How Integrated Systems Improve Revenue (2026)
Integrated EHR billing cuts denials and speeds collections. See vendor comparisons, RCM benchmarks, and implementation strategies.
EHR Data Migration: The Complete Checklist for a Clean Transition (2026)
EHR data migration checklist: timelines, cost benchmarks, risk matrices, and data cleanup steps for a clean system transition.
EHR Training That Works: A Practical Staff Readiness Playbook (2026)
EHR training playbook: role-based competency matrices, timeline templates, cost benchmarks, and super-user program design.
EHR and Medical Billing Integration: How to Stop Leaving Money on the Table (2026)
Stop leaving revenue on the table: how EHR-integrated billing reduces denials, speeds reimbursement, and recovers lost revenue.
EHR-Driven Quality Reporting: MIPS, HEDIS, and CMS Stars Made Simple (2026)
How to configure your EHR for quality reporting across MIPS, HEDIS, and CMS Star Ratings — with vendor comparisons, measure tracking, and ROI benchmarks.
Your EHR Is Live—Now What? The 12-Month Post-Go-Live Optimization Roadmap (2026)
12-month EHR post-go-live optimization roadmap: productivity recovery, workflow fixes, governance, KPIs, and ROI measurement.
The Human Side of EHR Change: A Practice Leader's Guide to Staff Buy-In (2026)
EHR change management playbook: overcome staff resistance, build physician champions, and measure adoption success.
Revenue Cycle Management Fundamentals: The Complete Guide for Healthcare Organizations (2026)
Revenue cycle management explained end-to-end: patient access, charge capture, claims, payment posting, denials, and A/R — with benchmarks and workflow maps.
Charge Capture and Coding Accuracy: How to Stop Revenue Leakage (2026)
Reduce charge leakage and coding errors: superbill optimization, E/M leveling, modifier accuracy, and charge reconciliation workflows.
Behavioral Health Revenue Cycle: Authorization, Billing, and Collections Guide (2026)
BH-specific RCM challenges: level-of-care authorization, group therapy billing, IOP/PHP coding, 42 CFR Part 2 compliance, and payer-specific rules.
A/R Management and Collections Optimization: Reduce Days in A/R Below 35 (2026)
Optimize accounts receivable: aging analysis, follow-up prioritization, appeal workflows, write-off governance, and collections benchmarks.